Jira Service Management

{"xsrfToken":"2a489e23f6ca8caa9d8ae28c3ed09e7fd84ba9ee_lout","branding":{"id":"11","key":"supcli","name":"Météorage Help Center","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#386a82","headerLinkHoverBGColor":"#386a82","headerBadgeColor":"#386a82"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e663d0a8-1077-466d-a8fd-e70af1c1ffab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZGEyMDRhZS1hZDhhLTRmNGMtOWY4OS04NTdiMzIxY2U3OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU2NjNkMGE4LTEwNzctNDY2ZC1hOGZkLWU3MGFmMWMxZmZhYiI6WyJyZWFkIl19LCJleHAiOjE3MzM5MjE5NjIsIm5iZiI6MTczMzkyMTM2Mn0.9PXU_yK1zfKDJEh3BIpIhU1lKHOdzLmOuUCMsLv0zUw&client=cda204ae-ad8a-4f4c-9f89-857b321ce78c&mode=fit","logoId":"e663d0a8-1077-466d-a8fd-e70af1c1ffab","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Help Centre","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to our Help Centre","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans notre Centre d'Aide","sharedPortalName":"Centre d'aide","localeDisplayName":"French (France)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"en-US","portalThemeColor":"#01144a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZGEyMDRhZS1hZDhhLTRmNGMtOWY4OS04NTdiMzIxY2U3OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3MzM5MjE5NjIsIm5iZiI6MTczMzkyMTM2Mn0.-7WStfWm3FaSjPNMGToj70efRsuEMS6k1W6Ka960YOE&client=cda204ae-ad8a-4f4c-9f89-857b321ce78c&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"11","key":"supcli","projectId":10023,"serviceDeskId":11,"name":"Météorage Help Center","description":"Welcome to the Meteorage Help Center! You can submit a support request using the options below.","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"63","name":"Technical Assistance","descriptionHtml":"Do you need help using, configuring or solving an issue on our services ?","callToAction":"Technical Assistance","introHtml":"Do you need help using, configuring or solving an issue on our services ?","icon":10520,"iconUrl":"https://meteorage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[15],"key":""},{"id":"64","name":"A question ?","descriptionHtml":"","callToAction":"A question ?","introHtml":"Do you have a question? Ask it here.","icon":10489,"iconUrl":"https://meteorage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[15],"key":""},{"id":"65","name":"Suggest an improvement.","descriptionHtml":"","callToAction":"Suggest an improvement.","introHtml":"Tell us your ideas for improving our products or developing new features.","icon":10535,"iconUrl":"https://meteorage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[15],"key":""},{"id":"67","name":"Internal Support Request","descriptionHtml":"","callToAction":"Internal Support Request","introHtml":"","icon":10511,"iconUrl":"https://meteorage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"66","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://meteorage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"81","name":"Monitoring","descriptionHtml":"","callToAction":"Monitoring","introHtml":"","icon":10480,"iconUrl":"https://meteorage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[],"key":""},{"id":"69","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"What are yours problems ?","icon":10545,"iconUrl":"https://meteorage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"General"}],"orderMapping":{"15":[63,64,65]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3628ab5c-701b-3a0c-9535-1adcab463eba","appLinkName":"","appLinkUrl":"","spaceKey":"SUP","spaceName":"SUPCLI","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUPCLI","serviceDeskId":11,"kbLinkDomainURLs":["https://meteorage.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPCLI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZGEyMDRhZS1hZDhhLTRmNGMtOWY4OS04NTdiMzIxY2U3OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDIzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM5MjI1NjIsIm5iZiI6MTczMzkyMTM2Mn0.cuPGHyIVz8HLe4bh2uEX8JmWei16zUlTYa_AKDGFLP0","targetCollection":"upload-project-10023","endpointUrl":"https://api.media.atlassian.com","clientId":"cda204ae-ad8a-4f4c-9f89-857b321ce78c","tokenDurationInMins":20}},"kbPage":{"id":39748282,"title":"1. Reset my password","url":"https://meteorage.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/39748282","space":{"key":"SUP","name":"SUPCLI","id":13009125},"serviceDeskIds":[11],"appLinkId":"3628ab5c-701b-3a0c-9535-1adcab463eba","idInString":"39748282","projects":[{"projectId":10023,"serviceDeskId":11,"portalId":11}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=meteorage","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2a489e23f6ca8caa9d8ae28c3ed09e7fd84ba9ee_lout","baseUrl":"https://meteorage.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://meteorage.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cda204ae-ad8a-4f4c-9f89-857b321ce78c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2d0047fc42834e159676f4ce8a63d73f","siteDefaultLanguageTag":"fr-FR","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}